Terms and Conditions
VIAHART Terms & Conditions for Retails Distributors in the USA
- MOQs
- Minimum order quantity is $200. You get better pricing the more you spend in one shot.
- You can order retail price with no MOQ here: https://www.viahart.com/
- Pricing
- Let us know and we will send you a csv file with prices.
- Our pricing fluctuates according to the prices we pay our suppliers. It may rise or fall. Generally it will rise with inflation.
- All pricing includes the cost of shipping to your location from our warehouse in TX, USA zip code 75169.
- Pricing includes pallets, wrapping, labels etc., but does not include any other special requirements you may have. We may need to charge additional for that.
- Discounts are calculated using the wholesale price from lower quantity tier, not retail prices. If the wholesale price for orders between $200 and $500 is $10 and you buy 50 units, you will get the lower pricing for the $500 to $1000 tier.
- Each discount tier only applies to one shipping address. Example: if you're ordering for two different addresses and want the $1000+ pricing discount, then you must order $1000+ at each location.
- Shipping
- 1-3 business days to ship. When shipped, 1-5 business days to arrive.
- We use FedEx Ground and for large shipments, LTL freight.
- All orders that meet the $200 MOQ are FREE SHIPPING.
- Terms
- All orders must be prepaid prior to packing and shipping.
- Credit card is fine, but if you do a credit card we prefer to do the transaction through our website.
- We strongly prefer to avoid Net 60 or Net 30 purchases, but if you must use them, you can order from our Faire store.
- Stock
- We don’t guarantee that we have stock and the item can be sold while you haven’t paid for the order.
- Testing
- We guarantee that our products are compliant with all United States testing (CPSIA/CPSC/ASTM).
- Samples (to USA)
- Qualified Distributors: Free, just give us your address.
- Non-Qualified Distributors Such As New Startups: Please buy. We will reimburse sample cost on your first wholesale MOQ order.
- Refunds and returns
- We do returns and refunds for manufacturer's defects only.
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Tax
1. No sales tax for resellers, schools, and charities.
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Selling Channels
1. We sell on Amazon, eBay and Walmart ourselves, therefore do not allow our resellers to sell on those platforms.
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Other questions?
1. Contact us!